7u7 Game Privacy Policy – Your Information Is Safe With Us

1 Introduction

7u7 game (hereinafter referred to as "we", "us", or "the Platform") is an online gaming platform that provides entertainment gaming services to users in Bangladesh. This Privacy Policy explains how 7u7 game collects, uses, and protects your personal information.

By using our platform, you consent to the processing of your information as described in this Privacy Policy. We therefore encourage you to read this policy carefully before using the platform.

7u7 game places the highest importance on user privacy. We believe transparency is the foundation of trust. That is why we have written our Privacy Policy in plain, easy-to-understand language, so you always know exactly what we do with your information.

2 What Information We Collect

7u7 game collects various types of information. Full details are provided below:

Personal Identification Information:

• Name, date of birth, and gender
• Email Address & Mobile Number
• Residential address (for verification purposes)
• National ID or passport number (collected during KYC verification)

Financial Information:

• BKash, Nagad, Rocket Numbers
• Transaction History & Amounts
• Withdrawal & Deposit Records

Technical Information (collected automatically):

• IP Address & Device Information
• Browser type and operating system
• How long and how the platform has been used
• Login and Logout Times & Dates

Gaming Behavior Data:

• Types and number of games played
• Betting History
• Win/Loss Statistics
• Favorite games and time spent

3 Purpose of Data Use

7u7 game uses the information it collects for the following specific purposes:

4 Data Retention & Security

7u7 game uses industry-leading security measures to keep your information safe. Our data centers hold internationally recognized security certifications.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
• Firewall Protection: Our servers are protected by advanced firewalls.
• Regular Security Audits: Regular system audits are conducted by third parties.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are stored on secure servers.

Even after your account is closed, certain data may be retained for a specified period to comply with legal and financial regulations. This retention period may be up to 5 years.

5 Sharing Data with Third Parties

7u7 game never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:

• Payment Processor: Information required to process transactions through payment gateway services including bKash, Nagad, and Rocket.
• Game Provider: Limited data may be shared with technology partners to ensure smooth game operation.
• Law Enforcement: We are legally required to provide information when directed by a court or government authority.
• Anti-Money Laundering: Certain information may be disclosed to regulatory authorities to comply with AML (Anti-Money Laundering) requirements.

We have strict confidentiality agreements with all third parties. They are obligated to use your data only for the specified purpose.

6 Cookies Policy

7u7 game uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Analyzes which sections of the website are used most.
• Functional Cookies: Helps remember your preferences and settings.
• Marketing Cookies: Used to show relevant offers and promotions. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Your Rights

As a 7u7 game user, you have several important rights regarding your own information. We fully respect and honour all of these rights.

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can submit a request to correct any inaccurate information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be limited.
• Right to Portability: You can request a copy of your information in a specified format.
• Right to Object: You may opt out of your data being used for marketing purposes.

8 Child Protection

7u7 game strictly prohibits account registration for anyone under the age of 18. Protecting minors is a core ethical responsibility for us.

• Age verification is carried out at the time of registration.
• Any account registered by someone under the age of 18 will be immediately suspended.
• We do not knowingly collect information from anyone under the age of 18.
• If any child's data is accidentally collected, it is promptly deleted.

9 Data Deletion Request

You may request the deletion of your personal information at any time. However, in some cases we may be required to retain certain data for legal reasons.

• If you submit a data deletion request, we will respond within 30 days.
• Records of financial transactions may need to be retained for a specified period for legal compliance.
• When an account is closed, unnecessary data is automatically deleted.
• Deleted data cannot be recovered — please think carefully before making this decision.

10 Policy Changes

7u7 game may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below:

• A notification will be posted on the platform whenever significant changes are made.
• The "Last Updated" date at the top of the policy will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend checking this page regularly to stay informed of any updates.

11 Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. The 7u7 game privacy team is ready to assist you with any matter.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 24–48 hours